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Latest News  |  November 22, 2008

 bullet 11.21.2008 Local Agencies Provide a Higher Level of Service Satisfaction to Insurance Customers Than Do Call Centers
-2008 Insurance Customer Contact Study
 bullet 11.20.2008 Nissan Diesel Ranks Highest in Owner Satisfaction with Heavy-Duty Commercial and Cargo Trucks in Japan
-2008 Japan Heavy-Duty Truck Ownership Satisfaction Study
 bullet 11.19.2008 Despite Difficult Market Conditions, Auto Manufacturers Increase Customer Satisfaction With the New-Vehicle Sales Process
-2008 Sales Satisfaction Index (SSI) Study
 bullet 11.19.2008 Smartphones Are Not Just for Business Use Anymore
-2008 Canadian Wireless Customer Satisfaction Study
 bullet 11.17.2008 Customer Intent to Purchase or Lease New Medium-Duty Trucks Declines to Lowest Level Since 2002
-2008 Medium-Duty Truck Customer Satisfaction Study

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